The personal information you provide to us will be used for the following reasons:
- Processing your orders
- Statistical analysis with regards to the quality of this website in terms of customer use
- To keep you up to date with new products or special offers
We also collect non-transactional information in order to monitor the effectiveness of the site.
This information includes your browser type, the country and telephone area where your computer is located, which pages of the website you visited, any search terms entered during your visit and information about where you are on the internet (e.g. the URL you came from, IP address, domain types like .co.uk and .com).
How your payment details will be held
Your credit/debit card details will only be held for the time it takes to process your order. You can save all other personal information, such as billing and delivery addresses, in ‘My Account’. You are able to change or delete such data later by contacting us by telephone or email, or by changing your settings in ‘My Account’ on the website.
How Victory Design Ltd shares the information it receives
In order to process your order it may be necessary to disclose your personal details to other businesses who work with or supply Victory Design Ltd. Examples include fulfilling orders, carrying out surveys, delivering packages, sending postal mail and email, database cleansing and analysing, processing credit card payments and providing customer service. In this event, your information will be treated with the same confidentiality as outlined in this policy. Any information that is passed to such companies will not be used for marketing purposes from these companies.
If the police or any other regulatory or government authority asks to see your personal details when investigating suspected illegal activity, we are entitled to provide them with the information they require.
When applying for any vacancies within the company, all applications will be dealt with in accordance to the Data Protection Act.
How your information is secure
We use a secure server to store your information and comply fully with UK Data Protection laws.
We will not sell, rent or loan any information collected on this website, unless stated in this Privacy Policy or agreed to by you.
Accessing, changing and removing your details
If you would like your personal information removing from Victory Design Ltd’s records completely, you can contact us with this request. However, for purposes such as warranty and product information, we will need to maintain certain personal information about your product purchases.
Within this website you are able to request emails and mailings in order to receive up to date information regarding products and services. You may, however, choose to unsubscribe to this service at any time by following the unsubscribe procedures as outlined on the emails and mailings, or by contacting the company by telephone.
Use of cookies
Cookies are used by this website to store information including your shopping basket items, preferences and your username. A cookie is a small text file that is stored on the hard drive of your computer which allows the website to remember who you are and what you like.
The type of cookies used by this website are essential and performance cookies.
Essential cookies are there to enable you to use the features of this website and to prevent fraudulent use of log in details. Without these cookies (i.e. if they were turned off), the services available to you on the website would be severely impaired.
Performance Cookies collect information which relates to the use of the website (such as page visits) in order for us to analyse and make improvements to the website.
If you wish to, you can stop cookies from working by changing the settings in your web browser, but disabling cookies will mean that some services on this website will not be available to you.
Click on the following links for information on how to change cookies settings on the major browsers: Internet Explorer, Firefox, Chrome and Safari.
For more information about cookies please click here;
http://en.wikipedia.org/wiki/HTTP_cookie
Links
From time to time Victory Design Ltd will show various links to other relevant websites. Our privacy policy does not cover these other websites.
Queries
If you have any questions regarding this policy please contact:
Justin Hines - Sales Director, Victory Design Ltd, 41 Creswell Road, Clowne, Chesterfield, Derbyshire, S43 4PN. Telephone 01246 570570, email - sales@victorydesign.co.uk
This privacy policy may be changed from time to time; therefore you should re-read this policy when visiting this site.