Charley wins Customer Service Award!


Charley wins Customer Service Award!

Last week, a member of our sales team received recognition for her hard work and dedication to customer service.

Charley Dutton joined the Victory team in 2019 on a Customer Service Apprenticeship, which she completed with flying colours in January 2021. Charley’s hard work has continued within a Sales Support role and this commitment was recognised when she received a nomination from DBC Training for Customer Service Apprentice of the Year just before Christmas.

Charley attended the award ceremony in Derby on Friday 11th February and was delighted to walk away with the top prize!

 

customer service award


Justin Hines, Sales Director at Victory Design Ltd, had this to say:

“Since joining us, Charley has become an important part of our business. Providing fantastic support to our team and as a vital point of contact for our customers, Charley is a much-loved member of the Victory family. We’re so proud of her achievement and look forward to supporting her career in the future.”

charley wins customer service award


Charley was really excited to be nominated for the award. Here’s how she feels about receiving this great accolade…

“I could not believe I had won out of hundreds of apprentices for Customer Service Apprentice of the Year. It seemed surreal. I worked so hard to even pass my apprenticeship never mind win an award for it! It was a very emotional day and I’d like to thank DBC Training, Victory Design and my family and friends for sticking by me and supporting me through every step of the way.”

From all at Victory Design Ltd, congratulations Charley!